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Getting the most out of your IT service

Published on 27 September 12

There’s no avoiding it, you will have to use your University IT account to access all of your resources for your course. Here’s a quick guide to the services that are available and how to find your way around them.

From here you can also update your details, so if you will be moving house or you change your mobile number, these details can be updated through My Services on My Manchester.

Check the Introductory videos for a quick guide to My Manchester, an overview of five key features and how to customize your My Manchester.

Blackboard is an interactive service where you will be able to find all of your course material and much more. Most lecturers and course organisers use Blackboard as the main way to contact you during their course units. Here they'll post reading lists, coursework outlines, and other documents for the course, such as your course handbook. 

To get the most out of Blackboard, spend some time getting to know it's features. Blackboard Mail: Some lecturers will use this messaging service as the only way to contact you during the course. It's important you know where to find it, and that you keep checking back for updates. Course forums: Each or your individual courses has it's own forum noticeboard. The posts you make in this area can be seen by everyone who's taking the course - handy if you're stuck with a particularly fiendish assignment question! Course documents: Many lecturers love to share their interest in their topic by posting extra articles, book chapters, or even podcasts up on the Blackboard pages. Make the most of them to get that extra boost to take you into a First in your assignments.

This Guide to Blackboard explains how to use and navigate through Blackboard. If you are struggling to access Blackboard through your mobile devices, here's how to access Blackboard from a mobile phone or tablet. There is also a quick Blackboard FAQ page which may help.

askme and Crucial Guide Live

You can get help and advice anywhere, anytime, using the Help and Advice sections of My Manchester.

askme appears as a floating tab at the bottom of every page of My Manchester. Here you can see an A-Z of frequently asked questions about everything from activities to zones in the Library. You can also search the Knowledgebase of articles by using the Ask A Question function.

Crucial Guide Live is the central hive of all the information and advice you'll need throughout your studies in Manchester. Whether you're looking for second year accommodation, immigration advice, or help with study skills, Crucial Guide Live is a good place to start. Crucial Guide Live has it's own portlet in My Manchester.