Improved results in the National Student Survey

Published on 1 October 12

83% achieved in 2012 survey of final year undergraduates, but it’s just the first step.

The results of the National Student Survey (NSS) for 2012, published on Thursday 27 September, show that overall satisfaction improved from 79% in 2011, to 83% this year. The NSS surveys final year undergraduates to assess their satisfaction with their university experience.

Dame Nancy Rothwell, President and Vice-Chancellor, said yesterday: “This is a major achievement and a real testament to the hard work of many of our staff as it represents the first step towards our goal of achieving at least 90% in the NSS - though of course, no-one is complacent and there is much more to do.”

We are committed to improving your experience of studying here at Manchester. Over the past twelve months we have made a considerable investment in a range of initiatives, including £1 million to appoint new academic staff to improve staff:student ratios, the opening of the new Alan Gilbert Learning Commons next week, the launch of a University-wide Student Charter, and £10 million of investment to date in improving teaching facilities.

We also rely on your help to improve your experience - we want to work in partnership with you to make your experience of Manchester as good as possible. There are lots of ways you can get involved and give feedback, from completing surveys to standing for election as a course representative or Students’ Union officer.

Our performance in the NSS is important to us because it affects our position in a range of national university league tables. This year, for the first time, Key Information Sets (KIS) are being published for every university, giving prospective students better information to compare undergraduate courses. The NSS scores feature in this data.

You can find more information about the NSS results, and what they mean to us as a University, on the NSS webpages (University log-in required).

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